How to Get a Cool Chatbot for Your Website?

Power of Building Customer Relationship

As the buzz of customer service is getting louder in the business world with every passing day, businesses tend to focus more on delivering the best customer services through different ways.

Generally, companies used to adopt the passive customer interaction approach towards marketing, which meant that they were more likely to connect with the customer when the customer used to approach them, rather than initiating it from their end. In today’s competitive business environment, that approach doesn’t work anymore.

Nowadays, the whole vibe has been shifted to aggressively active connection building and every brand is focusing on personalized messaging and customized products to attract customers. Be it conventional marketing or digital, customer relationship building is considered as a very significant parameter of marketing strategies. Catering the visitors on your website the moment they land on your page, guiding them through the CTAs and being proactive to address their problems and issues throughout the day every second is what strengthens a brand-customer relationship. The trend led to the introduction of Chatbots.

More than 70% of the people prefer approaching a brand through messaging over calls

What is a chatbot? How does it help?

Chatbots are AI based software programs designed to conduct an online-chat in replacement of human interaction. Chatbots are getting popular and versatile not only on websites, but also on other online apps. A chatbot communicates with your client on your behalf and collects their data.The data is later on used for the personalized offers and messaging.

According to that stats, more than 70% of the people prefer approaching a brand through messaging over calls to their customer service departments. To ensure that these 70% of the customers are attended well, companies integrate chatbots into their websites, entirely changing the landscape of customer service.

Get A Cool Chatbot For Your Website!

Build one using your Website Chat App

Chatbots are AI based software programs designed to conduct an online-chat in replacement of human interaction. Chatbots are getting popular and versatile not only on websites, but also on other online apps. A chatbot communicates with your client on your behalf and collects their data.The data is later on used for the personalized offers and messaging.

According to that stats, more than 70% of the people prefer approaching a brand through messaging over calls to their customer service departments. To ensure that these 70% of the customers are attended well, companies integrate chatbots into their websites, entirely changing the landscape of customer service.

Ready-Made Chatbots Solutions

There are many companies who offer ready made chatbot solutions which don’t need assistance from any developer, are simple to implement and quite budget friendly. These solutions are ideal for you if you don’t have technical experience and just need to make minor tweaks to the template to achieve your requirement.

Although this option has its own capabilities and language limitations, it is still a good quick fix. Just know that such solutions have nearly no space for any kind of changes. On the good side, these apps do have a bit of a potential for change if you add a few plugins like Google Search or Bing, but they don’t support live chat which might be a hindrance in your customer experience.

However, if you are a company who has a very simple website framework and requires a chatbot just to handle its customers’ appointments or answers a few FAQs, going for ready-made solutions could be a good option for you.

Professional Advances AI Solution

Chatbots are AI based software programs designed to conduct an online-chat in replacement of human interaction. Chatbots are getting popular and versatile not only on websites, but also on other online apps. A chatbot communicates with your client on your behalf and collects their data.The data is later on used for the personalized offers and messaging.

According to that stats, more than 70% of the people prefer approaching a brand through messaging over calls to their customer service departments. To ensure that these 70% of the customers are attended well, companies integrate chatbots into their websites, entirely changing the landscape of customer service.